Mac Support & Training

If you find yourself in need of Mac software training or other Apple technical support, Bear Gulch Technologies is ready is ready to help. We can assist you in complicated software installations, email and network configuration or training on any Apple (and many other) applications.

Feel free to contact us by phone or email to see how. Our rates are reasonable, our service is friendly, and we guarantee your satisfaction.

Between us we have over 50 years' experience in system administration, software development, web & graphic design.

Bear Gulch Technologies provides a wide range of technical support services both to businesses and individuals in their homes. The following list covers just some of the things we can do for you.

Technical Support Services

Apple® Technical Support

  • Mac purchase advice
  • OS X installation, configuration & upgrade
  • system tune-up
  • memory installation
  • internet connection and firewall configuration
  • wired and wireless network setup
  • application software installation
  • printer and peripheral setup
  • problem troubleshooting
  • email configuration
  • backup strategies
  • transferring files to a new Mac
  • configuring MS Windows under Paralles Desktop, VMware or Boot camp
  • failing hardware diagnosis *

Training Services

  • Training OS X Fundamentals
  • Getting Started (for New Mac Users)
  • Using Mail , iCal & Address Book
  • Replacing MS Office with iWork
  • Managing your Pictures with iPhoto
  • Using iTunes, your iPod & iPhone
  • GarageBand basics
  • Converting your DVDs to Play on Your iPod or iPhone
  • Creating your own Web Sites with iWeb
  • Using your iDisk and .Mac Account
  • Making and Editing Movies using iMovie
  • Burning your own DVDs with iDVD
  • Using the Disk Utility
  • Backup Strategies that Work
  • Applications:
    • Adobe Photoshop, Elements Illustrator, DreamWeaver
    • Aperture
    • Quicktime Pro

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* Bear Gulch Technologies does not do component hardware repairs. These must be done through Apple, or through a third-party repair service like MacAdvantage, in Rohnert Park.